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| Start date |
Monday 6 June 2022
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| Times |
09:30 - 16:30 |
| Arrival Time
| 09:20 |
| Closing date |
Monday 23 May 2022
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| Venue |
| Kinson Community Centre - Room 3, Pelhams Park, Milhams Road, Kinson, Bournemouth, BH10 7LH |
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| Venue notes |
Parking available |
| Event Leader |
BCP Approved Trainer |
| Event Contributor |
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| Admin Contact |
Corporate Health and Safety (health.safety@bcpcouncil.gov.uk) |
| Event Description |
Suitable for those colleagues working in front line public facing roles
Course content
•Exploring conflict
•Communication models and de-escalation
•Procedural, environmental and legal
•Lone Working and personal safety
•Distance, stance and positioning
•Disengagement techniques•Incident reporting and support
Two documents have been provided for pre course reading, the Lone Working procedure and Violence and Threatening Behaviour procedure. Please familiarise yourself with these documents as they will be referred to during the training.
PLEASE READ THE EVENT NOTES BELOW FOR VENUE INFORMATION AND COVID CONTROLS. |
| Event Outcomes |
This course raises self-awareness, improves confidence and teaches people how to safely remove themselves from potential harm. |
| Course Cost |
£ 0 |
| Event Charges Notes |
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| Maximum places |
12
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| Minimum places |
8
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| Programme Area |
BCP Corporate Training |
| Event Notes |
Parking is available on site. Please bring your own lunch and refreshments. Hot and cold drinking water will be available. Local shops are nearby should you prefer to purchase these items. |
| No of sessions
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1
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